Each item in our shop has an individual delivery time .

We do our best to ensure that your order arrives on time .

❗ Important:

If you order multiple items, delivery will be based on the product with the longest delivery time . This way, you receive everything in one package – efficient, environmentally friendly , and without double shipping costs.

🚛 ✅ Standard delivery time: 3–5 working days

🚚⏱️ You can find different delivery times directly on the respective product page.

📧 As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with all the tracking information.

ℹ️ We deliver freight items free curbside .

📅 After shipping, the shipping company will agree on the delivery date with you in writing or by phone .

⚠️ Please enter your phone number and address correctly to avoid delays .

❗ Please check your details carefully before purchasing. This will ensure that your order is processed quickly and easily.

📦 If you select "Collection" at checkout when ordering, you can expect to be able to collect your goods from the next working day .

If this symbol 🚚⏱️ is displayed next to the delivery date - then this product is currently out of stock and will take some time to arrive and for you to pick it up from us.

Please note:
📩 You will receive a separate email as soon as everything is ready for collection .
⛔ Please wait for this email before coming !

📍 Pickup address:
HOME 36 GmbH
Flugfeldstraße 1
2752 Wöllersdorf

🕒 Pick-up times:
Mon–Thu: 8:00–15:00
Fri: 8:00–12:00

💳 Important:

Only card payments are accepted on-site until 3 PM . If you pay online , you can pick up your order until 4 PM .

Please note, however, that our office is only staffed until 3:00 PM – after this time please contact the Sanotechnik office directly.

ONLY IN AUSTRIA, MAX. 70KM FROM 2752 WÖLLERSDORF

We offer a professional installation service for infrared saunas and complete shower cabins. This ensures that everything is assembled correctly and that you can enjoy your new product without any hassle.

You can view the entire document including the assembly conditions here.

Please note: No returns will be accepted after assembly.

Would you like to order assembly? Email us at office@home36.at.

We will then send you all further information.

*Subject to change & errors.

You must return the goods received to us immediately , but no later than 14 days from the day on which you notified us of your cancellation .

📦 Please return the items in their original packaging .

You are responsible for the return shipping costs .

🔗 Simply use our
👉 Returns portal .

❗ Important:
Please only return the goods after prior cancellation .