Each item in our shop has an individual delivery time .

We do our best to ensure that your order arrives on time .

❗ Important:

If you order multiple items, delivery will be based on the product with the longest delivery time . This way, you receive everything in one package – efficient, environmentally friendly , and without double shipping costs.

🚛 ✅ Standard delivery time: 3–5 working days

🚚⏱️ You can find different delivery times directly on the respective product page.

📧 As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with all the tracking information.

ℹ️ We deliver freight items free curbside .

📅 After shipping, the shipping company will agree on the delivery date with you in writing or by phone .

⚠️ Please enter your phone number and address correctly to avoid delays .

❗ Please check your details carefully before purchasing. This will ensure that your order is processed quickly and easily.

📦 If you select “Pickup” at checkout when ordering, you can probably pick up your goods from the next business day .

Please note:
📩 You will receive a separate email as soon as everything is ready for collection .
⛔ Please wait for this email before you come by !

📍 Pick-up address:
HOME 36 GmbH
Flugfeldstraße 1
2752 Wöllersdorf

🕒 Pick-up times:
Mon–Thurs: 8:00–15:00
Fri: 8:00–12:00

💳 Important:

Only card payments are accepted on-site until 3:00 PM . If you pay online , you can pick up until 4:00 PM .

Please note, however, that our office is only open until 3:00 PM – after this time, please contact the Sanotechnik office directly.

Only in Austria (Burgenland, Vienna & Lower Austria):

We offer a professional assembly service for many of our products. This ensures that everything is installed professionally, allowing you to enjoy your new product without any hassle.

Here you will find an overview of our assembly services:

• Whirlpool commissioning service
• Infrared/sauna installation
• Complete shower cubicle assembly
• Shower cubicle assembly
• Single shower wall installation
• Bathroom furniture assembly

👉 You can find detailed information on the respective services, processes and requirements in the linked areas.

If you would like to make a booking, please contact us at office@home36.at.

You will then receive all further information about the process from us, as well as a form that you can use to conveniently submit your on-site details.

📞 If you have any further questions, please do not hesitate to contact us by phone at +43 720 883 869 from Mon.-Thurs.: 08:00 - 15:00 or Fridays from 08:00 - 13:00.

You must return the goods received to us immediately , but no later than 14 days from the day on which you notified us of your cancellation .

📦 Please return the items in their original packaging .

You are responsible for the return shipping costs .

🔗 Simply use our
👉 Returns portal .

❗ Important:
Please only return the goods after prior cancellation .